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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will appear. It comprises comprehensive info about all the actions that you can perform on that particular page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge array of instructional video clips describing how to use our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you need, take a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by real individuals and provides real solutions. We frequently "revamp" our FAQ database with new entries so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, we have a great team of customer service technicians available 24-7 and ready to help you with any issue. Each support ticket you open will be answered within 1 hour (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319195

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com